Welcome to Shambee.com. Your privacy is important to us. This Privacy Policy explains how Shambee.com collects, uses, stores, and protects your information when you use our multi-vendor ecommerce platform.
1. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Billing and shipping address
Payment information
Account login details
Order history
Device and browser information
IP address
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Process orders and payments
Deliver products and services
Communicate with customers and vendors
Improve website functionality and user experience
Prevent fraud and unauthorized activities
Send promotional emails and updates
Comply with legal obligations
3. Vendor Information
As a multi-vendor marketplace, Shambee.com shares necessary customer information with vendors only for order fulfillment and customer support purposes.
Vendors are required to protect customer information and use it only for marketplace-related activities.
4. Payment Information
Payments are processed through secure third-party payment gateways. Shambee.com does not store full payment card details on its servers.
5. Cookies
We use cookies and similar technologies to improve website performance, personalize content, and analyze traffic.
Users may disable cookies through browser settings, but some website features may not function properly.
6. Data Security
We implement appropriate technical and organizational security measures to protect user data from unauthorized access, loss, misuse, or disclosure.
7. Third-Party Services
We may use third-party services such as:
Payment gateways
Analytics providers
Shipping partners
Marketing tools
Customer support tools
These services may collect and process information according to their own privacy policies.
8. User Rights
Users may:
Access their personal data
Request corrections
Request account deletion
Unsubscribe from marketing emails
To request data-related actions, contact us at:
Email: support@shambee.com
9. Children’s Privacy
Shambee.com is not intended for children under 13 years old.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions about this Privacy Policy, contact us:
