Shipping & Delivery

Shipping & Delivery Policy

Effective Date: 01/05/2026

This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered through Shambee.com.

1. Order Processing

Orders are typically processed within [1-3] business days after payment confirmation.

Processing times may vary depending on vendor availability, order volume, and product type.

2. Shipping Time

Delivery times may vary depending on:

• Vendor location
• Customer delivery address
• Courier availability
• Product availability
• Weather or external conditions

Estimated delivery times are displayed during checkout whenever available.

3. Shipping Charges

Shipping fees are calculated based on factors such as:

• Product size and weight
• Delivery location
• Shipping method selected
• Vendor shipping settings

4. Delivery Partners

Shambee.com and its vendors may use third-party courier and logistics providers for product delivery.

5. Tracking Information

Tracking information may be provided once the order has been shipped.

Customers can use the tracking number to monitor delivery progress where available.

6. Delivery Delays

Delivery delays may occur due to:

• Weather conditions
• Public holidays
• Customs or import procedures
• Courier service disruptions
• High order volumes

Shambee.com is not responsible for delays caused by events outside our reasonable control.

7. Failed Deliveries

If a delivery attempt fails due to incorrect address information or customer unavailability, additional delivery charges may apply.

8. Damaged or Lost Packages

Customers should report damaged, missing, or lost packages within [48 hours] of delivery or expected delivery date.

9. International Shipping

International shipping availability may vary by vendor and destination country.

Customers are responsible for any customs duties, taxes, or import fees where applicable.

10. Contact Information

For shipping-related questions, contact us:

• Website: https://shambee.com
• Email: support@shambee.com